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Frequently asked

FAQ – Frequently Asked Questions.

Even though applying for earnings-related daily allowance is easy and unemployment security is simple in principle, it’s not uncommon to have questions on your mind that you want answers to.

Don’t worry, you’re not alone and we’re here to help! On this page, we have listed some of the most common questions that we are asked. Read the answers to frequently asked questions!

Nainen istuu nojatuolissa ja näppäilee kännykkää tyytyväinen ilme kasvoilla.

When will I get my money?

The most common question asked from us concerns the payment schedule of earnings-related daily allowance.

It is important to us that you receive your earnings-related daily allowance quickly. Processing a single application takes us no time at all.

We handle the unemployment security of more than half a million wage earners, so at times there can be a lot of applications to process at once. For example, the turn of the month is a busy time as we receive large amounts of applications at once. When this happens, the processing time may be longer because the processing of applications must be done partly manually. Our website has an estimate of current processing times.

The processing time also depends on the type of application. The first application is often the most labour-intensive, as we need check all the requirements and restrictions, calculate the amount of earnings-related daily allowance and set a waiting period. The processing time for these applications may therefore be slightly longer.

If your full-time unemployment or lay-off continues without changes, the follow-up applications will, in practice, proceed directly to payment. In this case, you will receive your earnings-related daily allowance in just two banking days.

Read more about applying for earnings-related daily allowance and different application types on our website.

Payment forecast

Piirroskuva auringosta ja parista pilvestä.

Check the forecast to see when your application will be processed.

Other frequently asked questions

Although applying for earnings-related daily allowance is easy, you may come across many situations that leave you with questions. If you have questions, browse our knowledge bank or contact us.

Sometimes, you may not even know what to ask. That’s okay too. When you contact us, we will listen to your concerns and look into the matter.

Below are some situations that others have also asked us about:

Don’t forget to take advantage of our knowledge bank

Our guide on earnings-related unemployment security has a wealth of information on the matter. In the guide, you will find plenty of information about unemployment security and many practical examples.