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An e-invoice is an electronic invoice delivered directly to your mobile or online bank. It is a digital version of a traditional paper invoice. Invoicing information such as the amount, due date and payee are pre-filled in.
Why is e-invoicing the best option?
E-invoicing is completely free of charge for you. We will charge you 5 € for a paper invoice in the future.
An e-invoice will always arrive quickly, wherever you are. So there is no risk of your mail getting lost or delayed.
If you wish, you can choose to have your e-invoice automatically accepted by your online bank. Then you don’t even have to approve the invoice separately.
Your invoices are stored in one, secure place. Your invoice details are correct and ready in your mobile or online bank, so there are no typing errors, for example.
There are no processing or postage costs for e-invoices. This is a direct benefit to each of our members, saving us money and keeping our membership fees affordable.
E-invoicing is the most eco-friendly option.
How do I know when a new e-invoice has arrived?
You can usually easily spot a new e-invoice in your online bank. You can turn on notifications in your online bank, so you will see a notification when you log in to your online bank that a new invoice has arrived. Most online banks will also remind you of the approaching due date if the e-invoice has not yet been paid.
If you wish, you can also subscribe to receive a notification of a new e-invoice from your online bank by SMS or email. You can access these in your online banking settings.
If you have not opted for automatic approval of your e-invoice, it will never be debited from your account until you have explicitly approved it.
Do I have to pay my e-invoice by the due date?
Yes, an e-invoice must be paid by the due date, just like a traditional paper invoice. If you are unable to pay your invoice by the due date, please contact us as soon as possible. Click here for contact information.
If you have not paid your membership fee invoice by the due date, we will send you a reminder by email. Any second reminder will be sent in paper form and will be charged 5 €.
In your online bank, you can change the payment account and amount of your e-invoice or, for example, bring forward the due date of your invoice. You can also set your e-invoice to be paid automatically on the due date, which will help ensure that the invoice is paid on time, even if you forget to authorise it separately.
Why haven’t I received my e-invoice, even though I ordered it?
There has probably been an error in ordering the e-invoice. Membership fee invoices are sent early in the year and if you have not been able to switch to an e-invoice, you will still receive a paper invoice from us. Pay your membership fee using the information on the paper invoice. You should then order a new e-invoice for next year’s membership fee invoice. Start by logging into your online banking and delete any old e-invoice subscription. The next day, make a new e-invoice subscription or subscribe to a new e-invoice proposal in OmaYTK. See instructions for ordering an e-invoice request.
How do I transfer my e-invoice to another online bank or to a different account?
If you wish, you can transfer your e-invoice to another online bank or to a different account.
To transfer your e-invoice to a different account in the same online bank:
Log in to your online bank.
Find the section in your online bank where you can manage your e-invoices (usually called “e-invoices” or “invoices”).
Select the e-invoice you want to transfer.
Most online banks allow you to change your payment account directly from your e-invoice settings. Select the new account from which the e-invoices will be paid.
Save your changes.
Transferring an e-invoice to another online bank:
Start by cancelling your e-invoice with your old online bank. You can do this by logging into the online bank where your e-invoice is currently held. Go to the e-invoice management section and cancel the e-invoice subscription.
Subscribe to your e-invoice in your new online bank. You can make an e-invoice authorisation directly in your new online bank or order it through OmaYTK.See instructions on how to order an e-invoice.
Can I switch my e-invoice back to a paper invoice if I want to?
Yes, you can. If you want to exchange your e-invoice for a paper invoice, cancel the e-invoice subscription in your online bank (select the invoicer and cancel the e-invoice subscription). We will receive an acknowledgement of receipt of the cancellation from your bank and change your billing method to paper billing. Remember that a separate invoice surcharge of 5 € will be applied for paper invoices in the future.An e-invoice, on the other hand, is completely free of charge.
What should I do if I have ordered an e-invoice with wrong information?
A common problem with e-invoices is that an e-invoice subscription has been ordered using the details of another person’s invoice, such as a family member’s. We also receive reports that our members have received another person’s invoice in their online bank account. This is usually a typing error on the reference number.
These e-invoice orders are incorrect. Please cancel the e-invoice subscription in your online bank and then make a new e-invoice subscription the next day. See instructions for ordering an e-invoice request.
Do I have to order a new e-invoice if my membership of the YTK Unemployment Fund has ended but I rejoin?
Yes, if your membership of the YTK Unemployment Fund has ended, the previous e-invoice order is no longer valid. You should make a new e-invoice order as soon as possible to avoid unnecessary charges in the future. See instructions for ordering an e-invoice.
